BEGIN:VCALENDAR VERSION:2.0 PRODID:-//CAIP Canada-PAIM Canada - ECPv6.15.15//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:CAIP Canada-PAIM Canada X-ORIGINAL-URL:https://www.caip-paim.ca X-WR-CALDESC:Events for CAIP Canada-PAIM Canada REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Toronto BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20280312T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20281105T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20260317 DTEND;VALUE=DATE:20270109 DTSTAMP:20260403T191347 CREATED:20251121T182618Z LAST-MODIFIED:20260317T151824Z UID:10000406-1773705600-1799452799@www.caip-paim.ca SUMMARY:Moderator Essentials Waitlist DESCRIPTION:Andrea:\n The instructos did a great job of packing the essentials of moderating into a two-day course. It gave me some fundamentals as well as validated how I currently moderated and approached my qual work. There was opportunity to dig deeger beyond the basics and I enjoyed having a critique of my current style. \n \n \n \n \n \n \n \n \n \n \n \n Serena:\n Very helpful! The instructors are very encouraging and great at offering actionable constructive feedback. I really enjoyed the opportunity to practice moderating with a live group and put what we’ve learned into action. \n \n \n \n \n \n \n \n \n \n \n \n Mike:\n I really enjoyed the course. It was very informative and full of great tips\, do’s & don’t. I think the real-world experience followed by a constructivve debrief made a great deal of difference in easily growing from here. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n If you are an aspiring – or relatively new – moderator looking to acquire the essential skills needed for moderating in-person qualitative focus groups and interviews this course is for you! \nThe course: \n\nIs hands-on – delivered in-person over 2 days.\nOffers generous opportunities to practice moderating skills – you will moderate a real focus group!\nWill prepare you in both theoretical and real-life contexts.\n\nWhat you will take away: \n\nA skillset for powerful questioning and effective listening.\nLearn how to ask the right questions\, get the tools to confidently run in-group exercises\, and understand how to manage basic group dynamics.\nValuable skills that are transferrable to user experience (UX) research.\nYou will design a discussion guide for and moderate a focus group with real participants\, putting what you have learned into practice.\n\nCome prepared to engage\, have fun and learn all about the essentials of in-person moderation! \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Objectives\n \n\nWe will primarily focus our learning and practice on: \n\nSetting yourself up for success before fieldwork\nUnderstanding the elements of good Discussion Guide design\nHow to introduce a group and build rapport\nAsking effective questions and probes\nMaintaining the flow of the discussion and keeping it on track\nManaging group dynamics\, including challenging respondents\nTips for specialized questioning techniques and exercises to elicit deeper responses\n\n\n\n \n \n \n \n \n Learning Outcomes\n \n\nAt the conclusion of this Moderating Essentials Course\, participants will have: \n\nA new skillset that will enable them to understand how\, and when\, to ask effective questions and probes\nA good understanding of some specialized tools and exercises that can enhance in-person qualitative discussions\nAn understanding of group dynamics and some techniques to overcome typical challenges of in person qualitative discussions\n\n\n\n \n \n \n \n \n Who is this course intended for?\n \n\nThis course would be well-suited for those with education in market research or at least 1 year experience working in the market research field who are also aspiring moderators (or relatively new moderators) looking to acquire a skillset for moderating in person focus groups qualitative discussions. Participants will ideally have at least observed focus groups in the past. \n\n\n \n \n \n \n \n Instructors\n \n\n\n\n\nDeborah Klotz\, CAIP has over 15 years experience as an accomplished qualitative research consultant. Her curiosity drives her to explore people’s motivations and behaviours\, to understand client businesses and to dig for deep insights. \n\nPrior to joining the CAIP instructor team\, she taught moderating skills through the Marketing Research and Intelligence Association (MRIA) and the RD Centre for learning. Deborah is also a frequent guest lecturer for the Humber RAP Program.\nDeborah has won multiple awards for her work including the MRIA’s 2015 Research and Excellence Award and the 2016 Emerging Leader Award\n\nDeborah has experience managing a qualitative practice for two full-service research firms and working with a broad range of clients in industries including (but not limited to) Travel & Tourism\, Fast-moving Consumer Goods\, Financial Services\, Professional Services\, Technology\, Education\, Media and Crown Corporations/Government Agencies. \n\n\n\n\n\n\n\n\n\nBronwen Ward believes every person has a unique and interesting story to tell. She values human perspectives and is always seeking to understand underlying motivations that drive human decision making and behaviour. She is an expert at forging connections\, allowing people to feel comfortable and relaxed while facilitating deep meaningful discussions. \n\nBronwen’s wealth of experience in qualitative research crosses many industries and categories. Her skillset provides unparalleled value with both excellence in the details and a keen understanding of the strategy.\nBronwen has taught the Qualitative Research Course for the Georgian College RAP Program and has been a frequent guest lecturer.\n\n\n\n\n\nDeborah and Bronwen are both passionate about sharing their learning and expertise with others. They both currently work at Upwords\, a boutique\, qual-focused research consultancy\, where they help brands make human connections. \n \n \n \n \n \n \n\nImportant Details\nDelivery: In-person across 2 full day sessions (please arrive by 8:45am on each day).Size of class: Maximum 8 participants \n\n\n\nRates:\n$2800 plus HST for CAIPs and CRIC corporate members$3000 plus HST for non-members\n\n\n\n\n\n\nREGISTRATION IS NOW CLOSED FOR THE SPRING SESSION.\nJoin the waitlist below to gain priority access for the next session. *Please note that joining the waiting list does not obligate you to register for the upcoming session. \n\n \n \n \n \n \n \n\n \n \n Moderator Essentials Waitlist 2026\n Please contact grace.woo@caip-paim.ca for any questions regarding the course. \n "*" indicates required fields \n \n Δ\n \n \n\n \n Name*\n \n \n \n First\n \n \n \n \n Last\n \n \n Email*\n \n Job Title*Company*Country*CanadaUnited StatesOtherAddress \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific\n State\n \n \n ZIP Code\n \n \n PhoneDietary RestrictionsLinkedIn ProfileOf which of the following associations are you a member?\n \n CAIP\n \n \n CRIC\n \n \n QRCA\n \n \n None of the above\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n We’d love to hear from you. Please contact us at info@caip-paim.ca with any comments or questions. URL:https://www.caip-paim.ca/event/moderator-essentials-03-09-2026/ LOCATION:CRC Research Toronto\, 121 Bloor St E\, Toronto\, ON\, M4W 3M5\, Canada ATTACH;FMTTYPE=image/png:https://www.caip-paim.ca/wp-content/uploads/2025/11/Moderator-Essentials-27.png ORGANIZER;CN="CAIP Canada":MAILTO:info@caip-paim.ca END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20260403 DTEND;VALUE=DATE:20260404 DTSTAMP:20260403T191347 CREATED:20251210T154209Z LAST-MODIFIED:20251210T154658Z UID:10000441-1775174400-1775260799@www.caip-paim.ca SUMMARY:Good Friday DESCRIPTION: URL:https://www.caip-paim.ca/event/good-friday/ ATTACH;FMTTYPE=image/jpeg:https://www.caip-paim.ca/wp-content/uploads/2025/12/AZsI6w2oSboSd52UnthYgQ-AZsI6w2o7MRMDbvj60AszA-e1765381317385.jpg END:VEVENT END:VCALENDAR